CRM

Communication happens with your customer is the key to sales and the real feedback of your product comes from the end user of your product. The communication happens between the company and the costumer at any level and the signs left by your customer on any platform about your product or services are very useful for your business. To get the maximum out of these you need to document them properly.

The system of managing an organizations communication with the existing and the prospective costumers is costumer relationship management. Technology let this automate, scheme and consolidate for sales, marketing, customer service and technical assistance.     

Solutionsofts is a software development company which offers costumer relationship management systems for every kind and size of businesses according to their real business needs.  

      Solutionsofts offer solutions for

Sales force automation 

We offers custom made solutions to steam line the sales process the soul of these is contact management system to establish and track communications happens at every stage. In a sales driven organization each and every minute information about the customer and given by the customer is very important. Software applications developed by solutionsofts permits admin to filter data based on certain category like region forecast etc        

 

Marketing 

Our applications enable an admin to track the performance of marketing campaigns that helps them to evaluate at the cost include and return on the cost for a particular campaign. Software application of solutionsofts permit to add delete multiple campaigns with facilities to track responses based on visits calls leads walking and other responses    

 

Customer service and support

Once one is a customer every organization needs to take care proper care of their customer current working trend have dedicated teams and outsourced partners for customer service at solutionsofts develop software’s which enables admin to create             

 

Appointments